Terms & Condition

PMK Hospital is committed to providing a safe, respectful, and professional environment for patients, visitors, healthcare professionals, and staff members. All individuals within the hospital premises are expected to adhere to the following Code of Conduct.

1. Respect and Courtesy

All patients, visitors, and staff members must treat one another with dignity, respect, and courtesy at all times. Discriminatory, abusive, threatening, or offensive behavior will not be tolerated.

2. Compliance with Hospital Policies

Patients and visitors are required to follow all hospital rules, regulations, safety procedures, and instructions provided by hospital staff.

3. Accurate Information

Patients are responsible for providing accurate and complete personal, medical, and insurance information to ensure appropriate care and treatment.

4. Safety and Security

Any activity that may compromise the safety, security, or well-being of patients, visitors, staff, or hospital property is strictly prohibited.

5. Prohibited Conduct

The following behaviors are not permitted within PMK Hospital:

  • Verbal, physical, or emotional abuse.
  • Harassment, intimidation, or discrimination of any kind.
  • Violence, threats, or disruptive behavior.
  • Damage to hospital property or equipment.
  • Theft, fraud, or unauthorized use of hospital resources.
  • Possession of illegal substances, weapons, or hazardous materials.
  • Smoking or vaping in prohibited areas.

6. Privacy and Confidentiality

Patients, visitors, and staff must respect the privacy and confidentiality of all individuals within the hospital. Unauthorized recording, photography, or sharing of personal or medical information is prohibited unless prior approval has been obtained.

7. Visitor Responsibilities

Visitors must comply with visiting hours, infection control measures, and any restrictions imposed by the hospital to ensure patient safety and comfort.

8. Digital and Online Conduct

Users of PMK Hospital’s website, online services, and social media platforms must not post, transmit, or distribute any unlawful, defamatory, harmful, or misleading content.

9. Compliance with Medical Instructions

Patients are encouraged to follow medical advice, treatment plans, and discharge instructions provided by healthcare professionals. Failure to do so may affect treatment outcomes.

10. Enforcement

PMK Hospital reserves the right to deny access, suspend services where legally permissible, remove individuals from hospital premises, or take appropriate legal action against any person who violates this Code of Conduct.

11. Amendments

PMK Hospital reserves the right to revise or update this Code of Conduct at any time. Any changes will become effective upon publication through official hospital channels.

Last Updated: June 2026
PMK Hospital Management